Managers play a major role in the further development of the workplace culture and they ensure that the decentralized structure of the The Living Circle Group that the values are really lived.
In the hotel and catering industry, there are many young managers who are taking on a management role for the first time and are still inexperienced. As direct supervisors, however, they bear a great responsibility for a positive employee experience. The results of the first Employee survey unfortunately showed weaknesses in the management, which were Leadership training were successfully addressed.
Read our case study to find out how The Living Circle invested in the training and development of its managers and became one of the best employers in Switzerland: